Freshsales Review
★★★★★4.5Freshworks' CRM with built-in phone dialer and AI lead scoring.
Key features
- Built-in phone dialer
- Freddy AI lead scoring
- Visual sales pipeline
- Workflow automation
Pros / Cons
- + Strong price-to-feature ratio at Growth tier
- + Consistent high ratings across review platforms
- + Easy to use out of the box
- - Big price jump to Pro tier (4.3x from Growth)
- - AI scoring/sequences often need add-ons
Pricing: Free tier (up to 3 users) · Growth $9/user/mo (annual) · Pro $39/user/mo · Enterprise $59/user/mo — no enforced per-plan seat minimum, 21-day free trial · Best for: Small-to-mid sales teams wanting an affordable, easy-to-use CRM with built-in calling